Privacy Policy
How we collect, use and protect your personal information.
Introduction
Gagneja Jewellers ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our showroom or use our services.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and postal address when you submit enquiry forms or book appointments.
- Transaction Information: Details about purchases, custom orders, and payment information.
- Communication Data: Records of correspondence when you contact us.
- Website Usage Data: Information about how you interact with our website, including IP address and browser type.
How We Use Your Information
We use the collected information for:
- Processing and fulfilling your orders and custom designs
- Scheduling and managing appointments
- Communicating with you about our products and services
- Sending promotional offers (with your consent)
- Improving our website and customer experience
- Complying with legal obligations
Data Protection
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely and access is restricted to authorized personnel only.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist in our operations
- When required by law or legal proceedings
- To protect our rights and safety
Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Lodge a complaint with supervisory authorities
Cookies
Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect some website functionality.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Gagneja Jewellers SCF 07-08, Near Shani Dev Mandir, Main Gate, MS Enclave, Dhakoli, Zirakpur-140603, Punjab Email: gagneja.jewellers@gmail.com